How soon will I receive my order?
If you are within the UK, standard shipping for in-stock products is next business day for orders placed before 3.00pm BST. Products not in stock will normally take 3-5 days to deliver. Overseas orders will normally take 7-10 days to deliver [top]
How will I know if my order has been processed?
The ordering system will automatically sen an email confirmation at the time of online ordering. You will also receive a confirmation from SecPay that the transaction was successful. Once Tidyco processes your order we will send you an e-mail confirmation with delivery details. [top]
Can I pay by mail?
Yes you should obtain a cost for the the product using the webstore, then telephone the details to our order processing line +44 (0)1332 851300. We normally despatch the products on clearance of the funds through our bank. You can send payment by cheque to:
Tidyco Limited.
Unit 15 The Parker Centre,
Mansfield Road, Derby.
DE21 4SZ UK
What is Tidyco's guarantee or return policy?
Tidyco offers a 30-day money back guarantee for its products. If you are not completely satisfied with our products, please return them for a full refund of the product purchase price (excludes shipping and handling and possible re-stocking fee). [top]
How is sales tax calculated?
Depending on the order delivery location we will charge VAT within the UK. We will not charge VAT on orders delivered outside the UK. [top]
